Returns & exchanges
faevofficial returns policy
we hope you adore your faev order — but if something isn’t quite right, here’s how we handle it:
no refunds, babe.
we currently do not offer refunds on any orders. once your return is approved, you’ll receive store credit to shop something else you love.
returns:
- eligible within 7 days of delivery
- item must be unused, unwashed, and in original condition
- must include all original packaging and tags
- return shipping is at the customer’s cost
please note:
- sale items are final sale — no returns or store credit
- faev is not responsible for lost/damaged return parcels
how to start a return:
email us at faev.shop@gmail.com with your order number and reason.
we’ll respond within 1–2 working days.
- eligible within 7 days of delivery
- item must be unused, unwashed, and in original condition
- must include all original packaging and tags
- return shipping is at the customer’s cost